Quality in manufacturing
Quality in manufacturing. The total assurance of quality constitutes the fundamental bases of the positive motivation for the quality in all the employees and representatives of the company, from high executives to assembly workers, office personnel, agents and service staff. Also a powerful capacity for total quality assurance is one of the main forces to achieve a much improved total productivity.
For some time, well-designed quality assurance systems have existed in manufacturing. The transition to a customer-driven organization has caused fundamental changes in manufacturing practices, changes that are evident mainly in the areas of production design, administration of human resources and relations with the testers.
In general, for a company to achieve these objectives, it must consider the compliance of standards and the minimization of the variability of attributes required by customers. The objectives and policies that are sought with a Total Quality Management are the following:
- Provide customers with high quality products and services at the lowest possible cost.
- Encourage all company staff to work actively in the search for quality and to organize training programs.
- Establish effective communication channels within the company and promote teamwork.
- Create quick, simple, practical and reliable control and analysis procedures.
- Work under suitable industrial hygiene and safety conditions.
Methods and quality techiques
In particular, the author Besterfiel, Dalw H. divided this quaily methods and techniques in categories:
- Strategic control of the process. This process includes the following methods:
1. Pareto diagram
2. Flow diagram of the process
3. Dispersion diagram
5. Control charts
- Acceptance sampling: This method reduces Inspection effort. In other words, acceptance sampling is not a strategy to improve quality, it is rather a containment and guarantee strategy with a level of certainty that some quality specifications have been defined are met. Also, it explains the steps to use the statistical control of the process or service as proof of reliability.
Why is quality important?
Because of the high cost of doing things wrong, repeating jobs, correcting continuous errors, not avoiding waste, among other concepts. Also, for the competitive advantage that produces to provide customers the quality of goods and services they receive. For what it means to achieve a greater return on investment for today and forever.
To emphasize, quality consists in providing satisfactory products for the client. It will have to involve in it all the activities through which this satisfaction is achieved, regardless of the place of the organization in which they occur. This means obtaining the quality of:
- The supplies.
- The processes.
- Resources, both technical and human, as well as material.
- Management activities.
This philosophy, which aims to cover the entire organization and all its activities, it is called Total Quality. But Total Quality (TC) is not just a way of thinking. To explain, it is a set of principles and methods that seek the goal of customer satisfaction and at the lowest cost.